The Nai Harn ★★★★★

The sea view room was amazing. Breathtaking views across Nai Harn beach. Rooms are spacious and have a lovely outside daybed with canopy. Breakfast is world class. From the freshly pressed sugarcane juice to the cold drip coffee and all the food. Nai Harn beach was our favorite in Phuket. White sands, crystal clear calm water. Great snorkeling for kids and adults. Enough restaurants just a short walk away on the beach. All the staff were amazing, friendly and couldnt do enough.

Nothing!

This hotel offered us the comfort / luxury we wanted with the proximity to local food and experiences that made the holiday a great balance. The pool has a stunning view of the bay, as did our upgraded room. By the pool there was iced water continuously available and staff walked around offering free fresh fruit. Breakfast was big and plentiful, just be careful when you choose to go as it can get very busy but we sat in the same area most days and the staff were thoughtful enough to remember our coffee orders and bring us additional fruits. The hotel is located very close to the beach where you can get authentic ie cheap Thai food and massages, also if you walk up the road in front of the hotel you will find a wonderful little hill side bar that is great for good and sundowners.

It is not what the hotel could have done better but more for other customers to be aware that the restaurant is expensive as is the spa, so if you want Thai food and massage then go the beach area and get dinner at Mama’s it is a great place.

Everything. The setting, the comfortable room, the immense balcony, the view. The restaurants, with great Thai and international cuisine (and superb sushi). Above all the wonderful staff, the best I have ever seen.

Nothing really comes to mind.

The room was huge and very comfortable. View outstanding. Rooftop bar beautiful. Breakfast excellent. Spa treatments wonderful.

The gym was very small and very hot. People reserved pool chairs and beach equipment very early in the morning.

Shower needed renovation

Excellent breakfast and location ideally right next to the beach!

Our room was on the 9th floor hence we have to walk up two flights of stairs to each our room, as the 8th and 9th floors didn’t have any elevators.

Perfect location with beautiful sunsets, great service and friendly staff

Our experience at The Nai Harn was absolutely outstanding. Upon our arrival, Pueng and the rest of the staff went the extra mile to ensure we felt exceptionally welcome. Pueng masterfully arranged a dreamy private candlelight dinner and an in-room terrace BBQ that has left us with magical memories. Each interaction with Pueng was delightful as she was so warm and kind to us with genuine delight for our stay! (ขอบคุณครัป ) Staying in the Grand Ocean View room was a true delight. The room was generously spacious and thoughtfully designed, featuring a bed so heavenly that it felt like floating on air! The bathroom was another highlight, complete with a luxurious full bath that overlooked a breathtaking terrace view—easily making this the most memorable accommodation we've experienced in Thailand. The resort's amenities are nothing short of impressive. The pool area serves as a serene oasis, enhanced by stellar poolside service. The various drink and dining zones provided a personalised touch to our relaxation moments. And let's not forget the buffet breakfast—a gastronomic feast of homemade delicacies that had us eagerly awaiting each morning. Our dining experiences at The Nai Harn were consistently superb, offering a culinary adventure with every dish. To sum it up, The Nai Harn delivers an unmatched fusion of opulence, comfort, and exemplary service. Without reservation, I extend my highest recommendation to anyone in search of a truly fantastic getaway. Highly Recommended +++++

Quieter area in Nai Harn since it’s tucked away at one corner. Hotel has great views and the staff is very friendly and attentive

Buffet breakfast selection gets repetitive after a few days

Beautiful property, perfect location and very friendly staff

Amazing view. Right next to the best beach in Phuket, imo. Rooms are comfortable. Breakfast spread is great. If this hotel was always this reasonably priced (covid discount) I would come back again, and again, and again.

I think pre-covid the room I stayed in was around 15k a night? (nearly 500USD) That would certainly price me out and keep me from coming back. I got the room for around 4k a night and it felt perfect for that price, although I'm sure it's an absolute stea.

A great, spacious room with a lovely view, very helpful staff, excellent location, fresh breakfast food with delicious egg benedict and egg florentine.

Parking is a bit incovenient, limited dining options

Simply everything was exceptional and perfect!

Nothing to criticize

Great place to stay. Best restaurants in the area. Awesome view. Great rooms and service. Would definitely stay again

Very nice but old

Renovate

Beautiful beach side hotel,the location is fantastic ,and wonderful staff

I love everything in this hotel, Super comfy bed, the balcony is lovely. View from the room is stunning for sunset. All provided facilities are wonderful. Would be a perfect place for a couple.

May not suitable for wheelchair person or elderly since hotel located on the hill (a lot of stairs). Car park a bit far from lobby or hotel main entrance. Noted: Came back to deduct 2 points from staff's communication via booking live chat. Quite not impressed about how the staff handled my tax receipt inquiry.

Everything

Parking can be a pain

Stunning!

The complimentary kayaks and paddle boards, the breakfast, the hotel staff in general. The beach services manager was super helpful and understanding.

The staff at rock salt beach bar were the only blot on an otherwise exceptional stay. Some of the beach bar staff were short on patience and slow to serve.